Circles/AMEX

Circles is a global provider of concierge and personal assistant services with offices in the United States, United Kingdom and Europe.

Circles Concierge is part of the Personal & Home Services division of Sodexo. This segment of offerings also includes childcare and home services for dependent people.

Case Study - Circles/AMEX | GlobalEdgeMarkets

Challenge

Develop a Luxury Market Research (primary and secondary), digital and customer service strategy, and tactics, to enhance Circles/AMEX Concierge Services via new platform development, new metrics and customer satisfaction scores, and new innovative technologies to enhance customer engagement and conversions.

GlobalEdgeMarkets (formerly Social2B) was involved in reviewing the existing platform for call center and concierge services.

Case Study - Circles/AMEX | GlobalEdgeMarkets
Case Study - Circles/AMEX | GlobalEdgeMarkets

Download Results

We’ve worked with over 300 companies worldwide that are now a part of our GEM family. 

For more information on how we can help set your scaleup up for success, inquire below, or view more of our case studies and our best practices.

Pond Mobile

Case Study
A global MVNO (Mobile Virtual Network Operator)

our newsletter

An exclusive community that connects people from all over the world!

We create and curate the BEST content on entrepreneurship, technology & innovation.